What is a gate?
For every shop you create the system will automatically generate a gate. A gate is the link/URL to your shop including access control. The number of visitors trying to buy a ticket is checked per gate. The queue starts automatically when a lot of people are visiting your shop at the same time. This way the pressure on the shop/system is regulated.
The gates of a shop are automatically created. You can find this per event. You do not need gate management for this. But you can use it for group gates and unique access links.
A group gate are several shops (from multiple events) that you offer via 1 URL. You can use this, for example, if an artist is on a tour, and you want all fans to buy via the same URL. You can now create and manage this group gate yourself.
Click on 'Gates' at the top of your menu bar to open Gate Management:
You will see an overview of all your existing group gates. Here you see the following information:
Name: Name of the gate, this is for yourself and colleagues. Visitors do not see this name.
Slug: The slug is placed after the beginning of the website to form the specific link
Shops: The number of shops that are in this gate
Date open / Date closed: The time that this gate is active
Create a Gate:
Click on 'Create gate' and enter a name for your own use.
Choose under 'Display*' whether you want the events to be displayed in a list or in a calendar
You can choose to overwrite event information. By default, the title / subtitle and photo that are set for the first event is used. Sometimes you don't want this. For example if you have 'afternoon show' and 'evening show' in the subtitles. Switch the button and add a specific own title / subtitle / photo for your gate:
On the left side of your screen you will see all the shops and events that you have access to. On the right side you will see the shops in this specific gate.
Do you want to add or remove shops from a gate? Then select (using ctrl / shift) your shops and choose 'add' or 'remove' at the bottom of your screen.
The accessibility of the gate is automatically determined by the times that the shops are accessible.
There are 2 types of displays to choose from: A list or a calendar.
When you copy an event, all data is copied. That also means in which gates the event has been added. Your new copied event will therefore also be automatically added to this gate.
Gate via schedular:
If you use the scheduler via a template, there will be a gate created (automatically) to which the shops are added. You can also view / manage these via gate management.
Privet access through Unique Access Links
It is possible to make a shop accessible for specific visitors. For example when you work with pre-registration or give out free tickets to a guest list. You can now create a gate and provide access through unique access links. Read here how this works.