Can't reach the GET Team? Is it outside office hours or during weekend? Call the emergency phone, where a dedicated emergency employee is ready to help.
Our special emergency number: (+31) 020 2611544
When is it an emergency and can you call our emergency telephone?
It's an emergency when the system does not work as expected and this has major consequences for you as an organizer or for your customers.
Examples of consequences for which you can call our emergency telephone:
- Tickets cannot be sold.
- Tickets cannot be scanned.
Outside regular working hours and during the weekend you can call the emergency telephone.
Who do you get on the phone when you call the emergency telephone?
A small team has been set up for the emergency telephone with GET Protocol employees. All our employees are trained to help you in case of our system is causing an emergency. We are here to help you and solve the problem as quickly as possible.
This way you don't have to worry about unexpected obstacles causing problems with scanning or selling tickets.